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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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Jyoti Patel and Emily Griffin: Let’s Play More at Work!
When was the last time you felt a sense of play at work? Our current workplace paradigms and power structures no longer serve us, and we’re called to rethink them to have more impact and financial success. My guests today are Jyoti Patel and Emily…
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Susan McPherson: The Lost Art of Connecting
If we’ve learned anything over the last few years of dealing with a global pandemic, it’s our insatiable human need for connection. I’m not talking about likes on a post, or how many business cards you get to hand out at an event. I’m talking…
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Jerome Deroy: Why Stories Engage and Inspire
Your organization has a story. Are you leveraging empathy for your audience and telling it? You may not think story has a place in business, but if you want to engage employees, partners, or customers it most certainly does. Why do stories engage us so…
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Kelly Cooper: Social Intelligence and the Value Prop for Diversity and Inclusion
Social intelligence is the capacity to communicate and form relationships with empathy and assertiveness. It comes from knowing yourself and knowing others – and acting with awareness and empathy. Today, I talk with Kelly Cooper, Founder and CEO of the Center for Social Intelligence and…
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Christina Harbridge: Ever Send a Thank You Card to Your Collection Agency?
By far, the most popular story from my book The Empathy Edge is the story of Christina Harbridge and her magical collection agency. The story of how she created a culture of empathy that led to transforming a usually bleak work environment into a thriving…
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Sara Dean: What Moms and Caregivers Need from the Workplace
Caregivers in general, be they moms, dads or those caring for elder parents, are struggling at work right now in very specific ways. What can workplaces do to support them and see things from their point of view? Empathy combined with action will ensure you…
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Marc Champagne: How to Summon Your Personal Socrates
Why is it important to ask questions, of ourselves and of others? Well, if you’re been here at this podcast for a minute, you know that curiosity is the #1 trait of empathetic people. My guest today, mental fitness practitioner, Marc Champagne shares how we…
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Sherianna Boyle: Why You Need an Emotional Detox
It’s not healthy that we have numbed our feelings so much as a society simply because we can’t process them. This shows up in so many different negative ways, but actually impacts our business success. My guest today is on a mission to get millions…
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Hope Timberlake: Speak Up, Dammit!
When you don’t speak out, the world misses out on what could be your game-changing idea, inspiring perspective or important cautionary tale. Too often women and underrepresented people are too afraid to speak up, share their authentic opinions and experiences, and actually make their organizations…
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Ilana Ben-Ari: How the Empathy Toy is Changing the World
At what age did we lose our sense of play? What role does play have in boosting trust, collaboration, and creativity? A big role, it turns out. My guest today, Ilana Ben-Ari, says research shows we gain tremendous amounts of communication, collaboration, and empathy skills…
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Roberta Matuson: Managing Difficult Conversations at Work
Nothing requires empathy more than going into a difficult conversation at work – asking for a raise, telling a coworker they are not pulling their weight, or even delivering a less-than-stellar performance evaluation to an employee. You know it’s not a conversation they want to…
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Tamsen Webster: Great Stories are Empathy Machines
Have you ever thought about a story as a persuasive argument or as making a case? Because that is what a good story does – it moves us to think or act in a new way. There is a structure to every good story that…
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