Cash flow, creativity, and compassion are not mutually exclusive™
Welcome To
The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
Search for a specific topic:
-
Robin Dreeke: Spy Lessons for Leaders: Forging Unbreakable Alliances Through Empathy
Years ago, I was introduced to a former Marine and FBI counterintelligence officer whose job was to recruit spies to help protect our country. His secret weapon? Empathy. Finding out what is important to someone so that they can then build trust and find shared…
-
July Hot Take: Empathy Under Attack: Leading with Heart in Hostile Times
Today’s episode is a little more personal. A reflection. A struggle. Because lately, I’ve been wondering: Is empathy under attack? And if so, how do we as leaders, parents, citizens—and humans—continue to lead with empathy in a world that sometimes seems to mock, punish, or…
-
Asheli Mann-Lofthouse: The Nuts and Bolts of DEIB, By Stage
In today’s climate, where DEIB efforts are under attack, smart organizations know that embracing diverse perspectives leads to better decisions, stronger innovation, and thriving teams. Today, I’m thrilled to talk with Asheli Mann-Lofthouse about how to build and sustain impactful DEIB efforts—whether you’re just starting…
-
Bridgette Boudreau: Choosing an Ethical Coach to Transform Performance from Within
Self-awareness is the first pillar of effective empathetic leadership in The Empathy Dilemma. If you don’t know what’s going on for you, you will never be able to make room for empathetic leadership. I highly recommend working with a leadership or executive coach to guide…
-
Courage to Advance: From Digital Overwhelm to Mental Clarity with Timothy Swords
Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com. In today’s always-on business…
-
Garrett Delph: Operationalizing Happiness
Unhappiness at work causes poor performance, disengagement, mistakes, absenteeism, mental health issues, and ultimately poor customer experience and anemic sales. But defining happiness at work seems so squishy. Is the leader’s job to make people happy? Garrett Delph looks at happiness the way I look…
-
Vanya du Toit: The Listening Advantage: Embedding Empathy into Brand, Culture, and Space
As I love to say, empathy isn’t just a soft skill—it’s a powerful tool for strategic and creative excellence. Joining me today is Vanya du Toit, the Associate Director for Wiedemann Lampe, a brand and business consultancy, who leads with empathy to drive brand transformation,…
-
Geoffrey Smith: How Compassionate Moments, Not Corporate Mandates, Spark Engagement and Customer Satisfaction
Where do empathy and compassion actually impact corporate profits, employee experience, and customer satisfaction? In healthcare, and yes, in your industry, no matter what it is, it starts at the local level, as my guest today shares. Today, Geoffrey Smith and I talk about his…
-
Vivian Acquah: How DEI Manages Risks, Lowers Costs, and Opens Eyes
We have talked a lot on this show about the benefits of a diverse and inclusive culture and how it leads to outstanding business results. But did you also know how DEI helps your company manage risk and future-proof against churn, productivity loss, and potentially…
-
James Coan: Closing the Perception Gap that Tears Us Apart
Given the country’s political divide, we often hear that conversations are the key to empathy and connection. Which is true. But that also doesn’t scale very well. One way to combat this is to correct dangerous political misperceptions and help us find more overlap. In…
-
Courage to Advance: The Talent Advantage: Strategic Recruitment in Uncertain Times with Tim Sprangers
Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com. In today’s uncertain job…
-
May 2025 Hot Take: Why Legacy Leadership is Messy
Building leadership muscles and practicing leadership is not always pretty. It’s got to get messy if you want to master it. Nothing brought this home to me more than a recent CrossFit workout where I really started to understand the power of muscle memory and…
Ready to join the revolution?
Find out how empathetic your brand is RIGHT NOW, and join our newsletter to start shifting your perspective and transforming your impact.