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Maria’s weekly expert insight on empathy-led business, culture and brands

  • Retention is a Leadership Problem, Not an HR Problem

    Retention is a Leadership Problem, Not an HR Problem

    If you’re an HR leader, employee retention probably keeps you up at night. “Quiet quitting,” disengagement, and high turnover are signs that something deeper is off. You might beef up benefits, offer flexible schedules, or increase compensation—and those are helpful—but they don’t address the core issue. Because people don’t leave companies. They leave leaders. Retention…

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  • Empathy Under Attack: Leading With Heart in Hostile Times

    Empathy Under Attack: Leading With Heart in Hostile Times

    Lately, I’ve been wondering: Is empathy under attack? And if so, how do we as leaders, parents, citizens—humans—continue to lead with empathy in a world that sometimes seems to mock, punish, or politicize it? So today, I want to pull back the curtain and talk about what it’s like to do this work, and why—despite…

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  • You’re Asking the Wrong Question

    You’re Asking the Wrong Question

    Leaders, Execs: The question is not “How do I strengthen my empathy and build a more empathetic culture?” Because you may not assume you have time, energy, or budget for that.  The question should INSTEAD be…. Do I want a team that seamlessly collaborates – and finds joy in that? Do I want more creative…

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