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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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John Buford & Sean Georges: On Mission Leadership
We all know that when it comes to leadership and accomplishing a mission, the US Military is hard to beat. But we think we understand what that means – it’s actually not about cold commands or ranks and titles. If you want to become a…
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Hot Take: Empathy for the Real Story of Thanksgiving
As we slide into Thanksgiving here in the United States, I’m facing mixed emotions about this holiday as I get older and wiser. Now, don’t get me wrong, I have a lot to be thankful for, but let’s talk for a second about the myth…
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Esther Weinberg: How to Grow, Scale, and Thrive Through Change You Never Asked For!
We’ve been through some serious business and culture shifts the last few years. But this is the way things always are. If it’s not COVID, it will surely be something else in the future. Remember, the only constant is change, even if you don’t ask…
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Andrea Nakayama: How The Empathy Trap Impacts Healthcare – and Leadership
If you’ve ever experienced the healthcare system due to a medical emergency or a chronic illness, then you know the system is often set up to deliver cookie cutter outputs based on inputs. There is little room for “true empathy” even though many healthcare professionals…
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Cori Lovejoy: A Trans Woman’s Journey Transforming Self and Organizational Culture
What is it like to go through life as a man, build a successful career, get married and have kids – and then come out as a woman in your late 40’s? What is it like to experience life from a different gender vantage point?…
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Mónica Guzmán: How to Have Fearlessly Curious Conversations in Divided Political Times
How often do you challenge your assumptions about others and get curious – especially about those in your workplace or your family who have different views than you, political or otherwise? In our increasingly polarized society, my guest today, Mónica Guzmán, believes that we can’t…
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David Weissman: From MAGA to Jewish Liberal Progressive
Can we ever bridge our political divides here in the US? Every day, things seem to get worse. We argue over guns, abortion, civil rights, and whether removing state secrets from the White House and locking them in your safe at home constitutes a crime.…
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Hot Take: Why Change is Hard – and How to Transform Despite the Pain
Today, Maria is not messing around! Learn why change is hard, even when it’s a good thing, and what you can do to break free of past habits. When infusing more empathy into your leadership, culture, or brand, you may face internal or external resistance…
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Melina Palmer: What Your Employees Need But Can’t Tell You
Change is hard, even when it’s a change that makes our lives easier. Today, I speak with Melina Palmer, CEO of The Brainy Business, expert in behavioral economics for organizations around the world, and the author of What Your Employees Need and Can’t Tell You.…
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Emily Vernon: Are You Gathering the Right Customer Insights?
We, as marketers, all understand how important it is to get to know our customers. But what discipline are we bringing to that process? Do we understand the many levels of empathy we need to have for them, and how to translate those insights into…
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Lisen Stromberg: What Modern Leaders and Cultures Need to Succeed in the 21st Century
Leadership has changed in the last few years, and it can be disorienting for leaders who’ve subscribed to and succeeded with the old narratives about good leadership. Companies and their leaders need to reframe their cultures to meet the new world of work in the…
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