Archives: Podcast Episodes

When you don’t speak out, the world misses out on what could be your game-changing idea, inspiring perspective or important cautionary tale. Too often women and underrepresented people are too afraid to speak up, share their authentic opinions and experiences, and actually make their organizations more successful. That’s a tragedy. Today, I speak with leadership communication expert and author Hope Timberlake about what speaking out and authenticity really mean and what holds even the most extroverted among us back from expressing our ideas. We discuss how empathy is the key to getting over some of those fears, and framing your idea in an effective way that resonates with your audience. We even attempted to puzzle out why there are many good leaders out there, who are good at “getting the job done” but are horrible at communication! 

Key Takeaways:

• Having an inner critic is universal. Even the most empathetic people turn the intensity inward and get hypercritical. 
• We cannot be leaders in a vacuum, we work with others at all levels and the way we do that is by communicating. 
• You always bring your unique perspective to everything you do. Tell your story, in your voice, and it is going to resonate with someone somewhere. 

“It’s so important to divorce the outcome from the input. What you’re sharing, you’re sharing for the purpose of sharing and flexing that muscle, of sharing your voice, and sharing your ideas. Whatever happens is fine.” —  Hope Timberlake

About Hope Timberlake:

Hope Timberlake, Leadership Communication Expert and Author

Hope Timberlake is a speaker, trainer and author who focuses on the communication side of leadership. She is passionate about persuasive messaging, relationship building, executive presence, developing others, and elevating the voices of women and those underrepresented in leadership. Her book, Speak Up, Dammit! How to Quiet Your Fears, Polish Your Presence and Share Your Voice published in October 2021.

Hope works with executives and their teams across many industries at companies including AirBnB, Autodesk, Bank of America, BlackRock, Dropbox, Intel, PlayStation, Splunk and many scaling start-ups.

Hope earned her Bachelor of Arts degree from Duke University and completed a Masters degree at University of California, Berkeley. She lives in the San Francisco Bay Area with her husband, teenaged children and dog Mona.

Connect with Hope:  

Website (for her book and Masterclass): http://www.HopeTimberlake.com

Twitter: https://twitter.com/hopetimber

LinkedIn: https://www.linkedin.com/in/hopetimberlake/

Facebook: https://www.facebook.com/speakupdamnit

Instagram: https://www.instagram.com/hopetimberlake/

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

At what age did we lose our sense of play?  What role does play have in boosting trust, collaboration, and creativity? A big role, it turns out.  My guest today, Ilana Ben-Ari, says research shows we gain tremendous amounts of communication, collaboration, and empathy skills in kindergarten, but they then drastically decline as the education system demands more metrics and less play from us. Science shows us that the act of play fosters innovation, collaboration, and empathy – AT ANY AGE. Today, we talk about her path from empathetic design to running a company dedicated to boosting empathy and collaboration in schools and organizations through her ground-breaking empathy toy. We also talk about the importance of play for adults, and how the empathy toy works, as well as her future vision to ensure that emotional intelligence skills are valued and celebrated just as much as STEM skills.

Key Takeaways:

• Design starts with empathy. You’re getting at the root of what someone’s day to day challenges are, and you look for opportunities where you can more positively impact their life and their experiences. 
• We are living through a time of unprecedented change. Whenever there is such rapid change, the only way to effectively and successfully navigate it is through interpersonal relationships; you cannot get through that rate of change by doing everything yourself.
• Whether we are a team of two or 200, at 6 or at C-Suite, the empathy toy acts as a metaphor for a real life scenario.

“We’ve lost this idea that learning should be fun and we can take risks. We should be thinking about emotions as part of our creative processes, and, outside of that, we should be talking about emotions and behaviors.” —  Ilana Ben-Ari

About Ilana Ben-Ari:

Ilana Ben-Ari, CEO, and Founder, Twenty One Toys

Ilana Ben-Ari is a toy designer turned social entrepreneur. She is the founder of Twenty One Toys and the inventor of the Failure Toy and Empathy Toy – the award-winning facilitation tools used in 1000s of boardrooms and classrooms in over 50 countries. Featured in Inc. Magazine as one of the Top 100 Female Founders of 2020, her inventions have been praised in TIME magazine as a technology that is reshaping the future of learning.

Connect with Ilana:  

Twitter: https://twitter.com/ilanabenari

LinkedIn: https://www.linkedin.com/in/ilanabenari/

Instagram: https://www.instagram.com/ilanabenari/

Connect with Twenty One Toys

Twitter: https://twitter.com/21toys

Instagram: https://www.instagram.com/21toys

Play for free in a Global Play Session and join the community! https://twentyonetoys.com/pages/global-play-sessions-empathy-failure-toys

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

Nothing requires empathy more than going into a difficult conversation at work – asking for a raise, telling a coworker they are not pulling their weight, or even delivering a less-than-stellar performance evaluation to an employee. You know it’s not a conversation they want to have and you steel yourself for a fight. Today, my guest, Roberta Matuson and I talk about these exact conversations and coach you through them! Roberta also shares her best tips on how to navigate those conversations and step up, even when it’s a conversation you’d rather avoid. 

Key Takeaways:

• You need to be clear and clarify with people you are conversing with to make sure you’re both understanding the situation.
• Be specific. If you have specific, concise examples, it is hard to dispute whatever you are discussing.
• Nothing should ever be a surprise in a performance evaluation.

“I have found that, all too often, the need to be right all the time really prevents us from hearing one another.” —  Roberta Matuson

About Roberta Matuson, The Talent Maximizer:

LinkedIn Top Voice in Workplace and Leadership

For more than 25 years, Roberta Matuson, president of Matuson Consulting, has helped leaders in highly regarded companies, including General Motors, New Balance, and Microsoft, and small to medium-size businesses, achieve dramatic growth and market leadership through the maximization of talent.

She’s the author of six books including, Evergreen Talent: How to Seed, Cultivate, and Grow a Sustainable Workforce, and the international bestseller, Suddenly In Charge: Managing Up, Managing Down, Succeeding All Around, a Washington Post Top 5 Business Book For Leaders. Her newest book, Can We Talk? Seven Principles for Managing Difficult Conversations at Work will be released in September of 2021.

Roberta is one of a handful of people who have appeared as a guest of Bill O’Reilly’s on Fox’s O’Reilly Factor, and who left the show unscathed.

Connect with Roberta:  

Website: https://matusonconsulting.com/

LinkedIn: https://www.linkedin.com/in/roberta-matuson/

Facebook: https://www.facebook.com/MatusonConsulting

Twitter: https://twitter.com/matuson

Her book: Can We Talk? Seven Principles for Managing Difficult Conversations at Work

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

Have you ever thought about a story as a persuasive argument or as making a case? Because that is what a good story does – it moves us to think or act in a new way. There is a structure to every good story that inspires, ignites, and moves people to action, whether that action is to make a change, donate money, or invest in your product or service. Today, I talk with my guest, Tamsen Webster about her red thread strategy for great storytelling. We talk about why good storytelling is required if you want to move people to action, how empathy plays a big role, and what we do to unintentionally sabotage an effective story, especially in sales and marketing. We also discuss how finding the red thread of your business makes you not just a persuasive leader, but a better more empathetic leader who can motivate employees and customers. If you are a marketer, if you are a persuader, a sales person, or someone who just wants to make more headway with your own children listening to you, today’s episode is for you. 

Key Takeaways:

• Your story is what differentiates you from other companies. It allows you to stand out from organizations and people who do the same thing you do.
• We’re not rational decision makers. We are rationalizing decision makers. 
• One of the most powerful drives that we have, as humans, is to be seen as smart, capable and good. You have to look at the people that you’re talking to with unconditional positive regard.

“One of the greatest gifts you can give to your prospects and clients is to give them a rock solid argument that they can give to somebody else.” —  Tamsen Webster

About Tamsen Webster:

Tamsen Webster, Founder and Chief Message Strategist

Part strategist, part storyteller, part English-to-English translator, Tamsen Webster helps experts drive action with their ideas. Tamsen honed her trademark Red Thread approach in and for major organizations like Johnson & Johnson, Harvard Medical School, and Intel, as well as with hundreds of individual founders, academics, and thought leaders. She’s a former TEDx Executive Producer and current Idea Strategist. She’s also the author of Find Your Red Thread: Make Your Big Ideas Irresistible.

Connect with Tamsen:  

Website: https://tamsenwebster.com/

Her book:  Find Your Red Thread: https://tamsenwebster.com/book/

Twitter: https://twitter.com/tamadear

LinkedIn: https://www.linkedin.com/in/tamsenwebster/

Facebook: https://www.facebook.com/tamadear

Instagram: https://www.instagram.com/tamsenwebster/?hl=e

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

Being an effective leader requires you to be able to truly see yourself as you are – to know who you want to be, where you’re strong, and where you might fall down – and that requires hard inner work! In today’s episode, I had the great pleasure to talk to leadership, branding, and transformation expert, speaker and multiple award-winning author Minter Dial. We talk about the importance of empathy in being a leader, why everyone on your team is technically an individual contributor, what living through 9/11 in Manhattan taught him about perspective and knowing if you truly align with your organization or not. Listen in for a fantastic conversation!

Key Takeaways:

• As a professional, fundamentally, you lead two things: 1) yourself and 2) your whole self.
• Ultimately, empathy has an ability to help in absolutely everything you do.  
• Intangibles do matter. You may not be in the right place if your values and your authentic self don’t align with where you’re working and that’s okay. You are being strong as a leader if you know yourself well enough to walk away from those kinds of environments or companies.

“We’re not all cut out to be leaders. If you don’t have patience to listen, if you

are not interested in working with teams, or it’s all about you – you have to learn how to step aside.” —  Minter Dial

About Minter Dial:

Leadership and brand speaker and author of You Lead: How Being Yourself Makes you a Better Leader

Minter Dial is an international professional and energetic speaker and a multiple award-winning author, specialised in leadership, branding and transformation. An agent of change, he’s a three-time entrepreneur who has exercised twelve different careers and changed countries xfifteen times. Minter’s core career stint of 16 years was spent as a top executive at L’Oréal, where he was a member of the worldwide Executive Committee for the Professional Products Division. He’s author of the award-winning WWII story, The Last Ring Home (documentary film and biographical book, 2016) as well as two prize-winning business books, Futureproof (2017) and Heartificial Empathy (2019). His latest book on leadership, You Lead, How being yourself makes you a better leader (Kogan Page) released in January 2021. He’s been host of the Minter Dialogue weekly podcast since 2010. He is passionate about the Grateful Dead, Padel Tennis, languages and generating meaningful conversations.

Connect with Minter:  

Website: http://minterdial.com

Twitter: http://twitter.com/mdial

LinkedIn: http://linkedin.com/in/minterdial

Facebook: https://www.facebook.com/minterdial

Instagram: http://instagram.com/mdial

Promoting: http://minterdial.com/books/you-lead

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

We like to tell ourselves that we make purely logical purchase decisions, but we’re human and we do not. Regardless of the type of business you are in, humans have emotional reactions to every single decision they make, whether they know it or not. Today, brand strategist, Kevin Perlmutter, and I discuss the brain’s limbic system, why marketers should care about it, and how to uncover your customers’ emotional motivation so you can create more compelling messaging and solutions. We also talk about good questions to ask (and which ones not to) and why you need to spend the time and money to diagnose and discover before you simply execute if you want to win, all without emotionally manipulating your clients. 

Key Takeaways:

• The biggest question you need to answer is “why should people care about my brand?”
• Being emotionally connected is well beyond being highly satisfied. Highly satisfied is not a high enough bar, customers need to be emotionally connected. 
• Uncover the reasons why customers are happy – even the ones that you might not be aware of exactly, that’s where the gems are.

“Limbic sparks happen when emotional motivation meets brand desire. ” —  Kevin Perlmutter

About Kevin Perlmutter: Kevin Perlmutter is brand and customer relationship strategist – Chief Strategist & Founder of Limbic Brand Evolution. Limbic is a brand consultancy specializing in emotion, helping business and brand leaders create stronger connections with customers by turning emotional insights into a competitive advantage. Kevin helps brand leaders answer the question: “Why should people care about your brand?”. He applies behavioral science insights and approaches to understand what makes people tick, enabling him to help businesses focus brand strategy, strengthen customer relationships, evolve business plans, offerings, messaging and customer experience. By focusing on emotion and motivation, Kevin’s work efficiently and effectively increases brand engagement and customer loyalty.

Connect with Kevin:  

Limbic Sparks® – When Emotional Motivation Meets Brand Desire: https://www.limbicbrandevolution.com/

Twitter: https://twitter.com/kevinperlmutter%20

LinkedIn: https://www.linkedin.com/in/kevinperlmutter/%20

Facebook: https://www.facebook.com/kevin.perlmutter%20

Instagram: https://www.instagram.com/kevinperlmutter

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

How do we apply empathy to solve tough business challenges? Taking the time to gather empathic insights might seem like it’s slowing you down, but doing so can actually help you solve the right problems, exceed your goals, and accelerate growth. In my conversation today with Michael Ventura, you will hear fascinating stories about how he creatively gathered empathic brand insights for clients like GE and Levi’s. Michael cites actual business improvement and market share growth by encouraging his clients to think creatively and take a risk in being willing to diagnose the larger context in totally unique ways. We also touch on the 7 archetypes of empathy, and how understanding how you shift gears between them can help you connect better with customers and colleagues.

Key Takeaways:

• You can’t understand what you don’t see. 
• Taking an empathetic approach will help to solve business problems through creativity and compassion. 
• The best brands act like magnets – they attract like minded individuals, and repel those to whom the brand doesn’t fit. 

“It’s only in the application of empathy that the rubber meets the road – that we can start to build deeper relationships, and that we can start to truly see the world from different perspectives.” —  Michael Ventura

About Michael Ventura:

Founder of Sub Rosa, Author of Applied Empathy

Michael Ventura is a leader, practitioner, and educator pursuing positive transformation.

Michael’s work inspires us to feel, think, and act with greater curiosity, and a willingness to deepen our understanding of the nuanced perspectives that influence our lives. His study and practice of modern leadership draws from ancient wisdom to bring about new skills and adoptable behaviors that are thoughtful, provocative, and personal.

Over the past two decades, Michael has worked closely with some of the world’s foremost leaders to incite growth and catalyze change. Concepts and tools from his first book, Applied Empathy (Simon & Schuster) have been embraced by influential, respected organizations from the ACLU, Google, Goldman Sachs, Microsoft, and Nike to The United Nations and the Obama Administration.

A dynamic speaker and facilitator, Michael has shared his work as an advisor to a variety of public and private boards, as well as prestigious institutions such as Princeton University and the United States Military Academy at West Point. An ardent steward of self development practices, Michael is frequently engaged as an advisor to leaders seeking personal and professional growth.

Connect with Michael:  

Website: https://syndicate-subrosa.com/ 

LinkedIn: https://www.linkedin.com/in/michael-ventura-614ab/ 

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

What can a psychologist who works with high-performers like Silicon Valley executives and professional athletes share with you about empathetic leadership? You’re about to find out from my guest, Dr. Adam Dorsa.! Today, we talk about the biggest reason ambitious leaders back away from empathy and if there are certain people who can never be empathetic. He’ll share breakthroughs his high-performing clients have had around embracing curiosity and empathy rather than falling back on “Suck it up!” as a leadership strategy. Dr. Adam also shares many psychological tenets that further point to empathy as a success strategy, and why you need to shore up your empathy now more than ever. 

And also….Happy one-year birthday to The Empathy Edge podcast! I hope you’ll browse past episodes to soak up all the great insights from my many guests. Thank you for your support of this work and message.

Key Takeaways:

• There is a difference between intent and impact. You can have fantastic intentions, but you need to check in to the impact as well. 
• Empathic skills are learnable. They also have the greatest impact in the long term. 
• Curiosity brings out happiness to both the person and to those around them. 

“That is the memo that everyone needs to receive: You can be good and win. One of the things that we regret on our deathbeds is love not given. Let’s not have those regrets.” —  Dr. Adam Dorsay

About Dr. Adam Dorsay:

Dr. Adam Dorsay, Licensed Psychologist, Certified Executive Coach

Dr. Adam Dorsay is a licensed psychologist and a certified executive coach working in private practice in San Jose, CA. He specializes in assisting high-achieving adults (including professionals, executives, entrepreneurs, and professional athletes) with relationship issues, stress reduction, anxiety, and attaining more happiness in their lives. In 2016 he gave a well-watched TEDx talk about men and emotions. He is also a resiliency expert who has created programs for companies including Facebook and DigitalOcean. He is the host of a psychology podcast called SuperPsyched. He is happily married with two young boys and a hypoallergenic 33-pound Australian Labradoodle therapy dog, who lives at his home and works at his office.

Connect with Adam:  

Wesbie: https://dradamdorsay.com/

Instagram: https://www.instagram.com/dradamdorsay/ 

Twitter: https://twitter.com/super_psyched

LinkedIn: https://www.linkedin.com/in/adam-dorsay-psy-d-a582a2/

Facebook: https://www.facebook.com/dradamdorsay

The SuperPsyched Podcast: https://podcasts.apple.com/us/podcast/superpsyched-with-dr-adam-dorsay/id1512883587

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

Empathy for others starts with empathy for yourself. Today’s guest, Jamie Greenwood, is going to break down exactly why this is true and how self-compassion makes you a strong leader. She reveals the truth about what self-care really means (and it is not what you think), why ambitious leaders resist self-compassion, and how that can have negative consequences for themselves and their teams. We also discuss the intersection of empathy, self-care and self-compassion, and how it affects you as an organizational leader and in your own personal relationships. Listen in as we break down exactly what self-care and self-compassion means to your success as a strong leader.

Key Takeaways:

• To make space for compassion for yourself, you have to be a bit of a rebel and push back against what society and culture tells you is acceptable.
• Self-compassion is being tender with yourself in troubling moments.
• Without self-care, we live small, contained lives. If you are bored and/or resentful, it is usually because you have no self-care in your life.
• Understanding our internal landscape will get us out of almost any sticky situation.

“If you first start with being kind to yourself, it is a natural outflow to other people.” —  Jamie Greenwood

About Jamie Greenwood:

Jamie Greenwood, Life and Leadership Coach

Jamie Greenwood is a life and leadership coach, speaker and writer who gives driven women permission and a plan to put themselves first so they can quit the chaos and live life on their own terms.

Connect with Jamie:  

Website: http://www.jamiegreenwood.co

LinkedIn: https://www.linkedin.com/in/jagreenwood

Facebook: https://www.facebook.com/JamieLiving

Instagram: https://www.instagram.com/jamiegreenwoodcoaching/

Check out Jamie’s Free Care Calls: https://jamiegreenwood.co/care-calls-signup

Learn about Jamie’s Journaling Course: https://jamiegreenwood.co/journal-ecourse

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice

The billion dollar marketing question: How do you make people fall in love with your brand? First step is that it requires you to understand your customer not as a “target” but as a real human being, with values, aspirations, and a life story. While data-driven insights are important, we need to move beyond traditional focus groups. My guest today, Sandy Thompson, shares her successful career in building connections between brands and customers by taking an innovative approach to research. Take a listen as Sandy shares some delicious stories about how her unique eXploring insights have led to brand and positioning breakthroughs for her clients, and she offers advice on what works and what doesn’t when it comes to “customer insights.” I guarantee any marketer or CEO listening will not look at their brand strategy the same way again!

Key Takeaways:

• You cannot connect with a person and bring a brand into their life if you don’t have empathy for them, what they’re about, and who they are. 
• Stop talking, stop asking questions, and start listening to the tone of voice, physical reaction, and what your client is saying beyond their words.
• Be honest with your clients. Trying to keep everything in the shadows will now allow empathy and trust to be cultivated and get honest answers. 

“Everybody talks about insights, but at the end of the day, there’s only one or two truths that really resonate with people. It’s about finding those things that make people really sit up and take notice.” —  Sandy Thompson

About Sandy Thompson:

Sandy Thompson, Founder, eXploring

Sandy began eXploring in 1997 when she was living in Asia. Being a young strategist in an unfamiliar part of the world and not speaking the local language, she needed to find a way to connect with her client’s consumers. She was knowledgeable enough, but was lacking the empathy and understanding it would take to help her clients grow their business.

eXploringwill take you from a state of knowledge to a place of understanding. It is a collaborative methodology that enables Marketers to hear the truth and fully commit to a conversation with their consumers. By removing the one way viewing mirror Brands and Consumers come face to face to discuss how they can drive growth. By eliminating the traditional discussion guide, Consumers can naturally lead the conversation to a place that is meaningful and motivating to them.

eXploringenables senior Marketers to engage with their consumers in a comfortable and social environment, facilitated by an open and collaborative business-building executive. We guide the conversation but we don’t control it, giving consumers the opportunity to speak the truth using language that makes sense to them.

Connect with Sandy:  

Website: https://www.exploringbiz.com

Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy

Connect with Maria: 

Get the podcast and book: TheEmpathyEdge.com

Learn more about Maria’s brand strategy work and books: Red-Slice.com

Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

LinkedIn: Maria Ross

Instagram: @redslicemaria

Twitter: @redslice

Facebook: Red Slice