Cash flow, creativity, and compassion are not mutually exclusive™
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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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Raman Frey: How to Incentivize Empathy and Community in a Capitalist World
How do we shift from an individualistic culture that incentivizes power grabbing and consumerism into a more community-driven culture where everyone gets their needs met – and yes, innovative leaders can still make money and succeed? It’s possible, if we get creative, build new systems,…
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Eric Dawson: When You Ask Young People How to Change the World, They Step Up and Lead!
This might be one of my favorite podcast interviews ever. Not just because I got to interview a dear high school friend who has positively impacted the world, but because of one word: HOPE. Today, I speak with Eric Dawson, CEO and founder of Peace…
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Pat Timmons: Empathy in Social Media Marketing
What does empathetic marketing even look like in today’s digital age, where everything seems to be done over email or social media? And what are some principles to help marketers embrace and turn it into action? Today’s guest, social media marketer Pat Timmons, wrote a…
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Michelle Sherman: Why the Most Successful Leaders Combine Resilience with Imagination
Imagination and resilience are the hallmarks of successful leaders, those who can envision the goal before they even know exactly how to get there, and those who can bounce back and learn from failure rather than let it discourage them. Imagination and resilience are what…
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Woodson Martin: Balancing Corporate Success with Humanitarian Work
Do you have to choose between a successful corporate career and humanitarian work? Or can they live in harmony? Today’s guest proves that you can not only do both, but that you can engage your team and such work can make you a better, more…
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Khalilah Lyons: DEI Done Right for Leaders – and Our Kids
If you don’t think diversity, equity and inclusion are hard, then you haven’t been paying attention. Of course it’s hard! Most things worth doing to make our world a better place are hard! It requires us to examine biases, rethink old assumptions, and take the…
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Melina Palmer: Why Your Customers Can’t Tell You What They Want
We, as humans, don’t buy for the reasons we think we do, and there are ways to communicate our message so that we tap into those mental models and frameworks – not to manipulate, but to make your case in a way our brains can…
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Jyoti Patel and Emily Griffin: Let’s Play More at Work!
When was the last time you felt a sense of play at work? Our current workplace paradigms and power structures no longer serve us, and we’re called to rethink them to have more impact and financial success. My guests today are Jyoti Patel and Emily…
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Susan McPherson: The Lost Art of Connecting
If we’ve learned anything over the last few years of dealing with a global pandemic, it’s our insatiable human need for connection. I’m not talking about likes on a post, or how many business cards you get to hand out at an event. I’m talking…
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Jerome Deroy: Why Stories Engage and Inspire
Your organization has a story. Are you leveraging empathy for your audience and telling it? You may not think story has a place in business, but if you want to engage employees, partners, or customers it most certainly does. Why do stories engage us so…
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Kelly Cooper: Social Intelligence and the Value Prop for Diversity and Inclusion
Social intelligence is the capacity to communicate and form relationships with empathy and assertiveness. It comes from knowing yourself and knowing others – and acting with awareness and empathy. Today, I talk with Kelly Cooper, Founder and CEO of the Center for Social Intelligence and…
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Christina Harbridge: Ever Send a Thank You Card to Your Collection Agency?
By far, the most popular story from my book The Empathy Edge is the story of Christina Harbridge and her magical collection agency. The story of how she created a culture of empathy that led to transforming a usually bleak work environment into a thriving…
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