Cash flow, creativity, and compassion are not mutually exclusive™
Blog
Maria’s weekly expert insight on empathy-led business, culture and brands
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Why Empathy and Accountability Are Not Opposites — and How They Drive Results
Most executives still dismiss empathy as something you have time for when business is good. That’s backwards. The organizations that consistently outperform their competitors share one thing: leaders who understand that empathy isn’t the opposite of accountability. It’s what makes accountability stick. When people feel genuinely seen and understood, they stop protecting themselves and start…
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Retention is a Leadership Problem, Not an HR Problem
If you’re an HR leader, employee retention probably keeps you up at night. “Quiet quitting,” disengagement, and high turnover are signs that something deeper is off. You might beef up benefits, offer flexible schedules, or increase compensation—and those are helpful—but they don’t address the core issue. Because people don’t leave companies. They leave leaders. Retention…
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Empathy Under Attack: Leading With Heart in Hostile Times
Lately, I’ve been wondering: Is empathy under attack? And if so, how do we as leaders, parents, citizens—humans—continue to lead with empathy in a world that sometimes seems to mock, punish, or politicize it? So today, I want to pull back the curtain and talk about what it’s like to do this work, and why—despite…
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